Shipping and Delivery Policy

Digital Service - No Physical Shipping

Cadencify is a digital software-as-a-service (SaaS) platform. We provide email sequencing and automation services entirely online. No physical products are shipped or delivered.

Service Delivery

Access to our platform is provided digitally:

• Immediate Access: Account activation is instant upon successful registration
• Web-Based Platform: All services are accessed through your web browser
• No Downloads Required: Our platform is entirely cloud-based
• Global Availability: Access from anywhere with an internet connection

Service Activation

Your Cadencify account becomes active:

• Immediately after account creation with starter credits

Technical Requirements

To access our service, you need:

• A stable internet connection
• A modern web browser (Chrome, Firefox, Safari, Edge)
• Valid email account for Gmail or Outlook integration

Service Availability

Our platform is designed for high availability:

• 24/7 online access to your account and features
• Hosted on reliable cloud infrastructure (Vercel)
• Regular maintenance windows communicated in advance
• No geographical restrictions (subject to local laws)

Email Integration Delivery

Email sequences are delivered through:

• Your connected Gmail or Outlook account
• Emails sent appear as if sent directly from your email client
• Delivery times based on your configured schedule
• Real-time tracking and analytics available in your dashboard

Support Delivery

Customer support is provided digitally:

• Email support through support@cadencify.com
• Online documentation and help center
• Response times typically within 24-48 hours

Data Export

If you need to export your data, this is also handled digitally through your account dashboard. No physical media or shipping is involved.

Contact Us

For questions about service access or technical issues, please contact us at: